Overview
This Privacy Policy describes how Pest Shield (“Pest Shield,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit this website or contact us. Pest Shield is a referral service that helps connect consumers with independent pest-control providers. We do not perform pest-control services ourselves.
Information we collect
Depending on how you use the site, we may collect:
- Contact and request details you provide, such as your name, phone number, email address, service address, and pest concerns.
- Call-related information, including the date, time, duration, routing information, and recordings where permitted by law and disclosed at the start of a call.
- Technical information such as IP address, browser type, device type, referring page, pages visited, and approximate location.
- Cookie and analytics information used to understand site traffic, measure advertising, and improve the service.
How we use information
We may use information to:
- Respond to your request and connect you with a provider.
- Operate, maintain, secure, and improve the website.
- Measure marketing performance and prevent fraud or misuse.
- Communicate with you about your inquiry or requested service.
- Comply with legal obligations and enforce our terms.
How information is shared
We may share information with independent pest-control providers so they can respond to your request. We may also share information with vendors that support call routing, hosting, analytics, advertising, security, and other business operations. We may disclose information when required by law, to protect rights and safety, or as part of a merger, financing, acquisition, or sale of assets.
Independent providers have their own privacy practices. We encourage you to review their policies before providing additional information or purchasing services.
Cookies and analytics
The site may use cookies, pixels, and similar technologies to keep the site functioning, remember preferences, understand usage, and measure advertising. You can limit cookies through your browser settings, but some site features may not function as intended.
Your choices
You may ask to access, correct, or delete certain personal information, subject to applicable law. You may also opt out of promotional communications by following the instructions in the message. Requests can be made by calling (866) 226-9248.
Data security and retention
We use reasonable administrative, technical, and physical safeguards designed to protect information. No transmission or storage method is completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, fraud-prevention, and dispute-resolution needs.
Children’s privacy
This site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Policy updates
We may update this policy from time to time. The “Last updated” date above shows when the current version became effective. Continued use of the site after an update means the revised policy applies to your use of the site.
Contact us
For questions about this Privacy Policy or our privacy practices, call (866) 226-9248.